It’s rare I pay a compliment to Telstra, they’ve been the source of so much pain over the years, and their domination of the telecommunications market in Australia is akin to Godzilla in a childcare centre, but for once I must give them kudos.
I upgraded my trusty iPhone4 to the new (and very very good) iPhone5s the other day. A key issue for me was unlocking the phone – removing the lock that carriers put on handsets to make sure you can only use the phone on their network. I need my phone to be unlocked so I can swap to my USA SIM card when I’m in America.
In the past unlocking a phone has even incurred a charge – from memory a jaw-aching $100 or $150. But nowadays it’s free – just go to the Unlock page on the Telstra web site. And here’s the massively good and useful news “All iPhone 5 models are already unlocked. “. Nothing for me to do!
It’s one in the eye for telcos in the USA, where they persist selling phones locked to the carrier, with complicated rules about when you can unlock – for example, usually you need to own the handset outright – eg not be paying it off as part of a phone plan contract.