The Australian newspaper says there’s an internal battle at Telstra Bigpond, to choose the platform and operating system for the much touted $100 million upgrade of the BigPond email service. One guy likes one thing, another likes another thing.

But at least the big boss, CEO Dr Switkowski is being honest now:

“Dr Switkowski admitted the meltdown had taken Telstra by surprise and that the company had not paid enough attention to its email service, which in many businesses rivalled their telephone services for critical importance.”