Apple’s iPod has been a huge success in the last couple of years, its small size, combined with the phenomenal ability to stored thousands of songs on something small enough to fit in a pocket has given it a high profile and bolstered Apple’s revenues.
But it turns out that the not all was well – many people experienced problems with the batteries not holding a charge after a while. Apple didn’t have a replacement battery service, and simply suggested they all go and buy a new iPod. Bit like buying a new mobile phone when your battery goes flat.
One of the purchasers even made a movie about it:
To Apple’s credit it appears they have heard the message, they now offer a battery replacement service.